Particulars

Gift Vouchers

Gift vouchers will expire 6 months after the purchase date, unfortunately we are unable to extend these beyond the expiry date. Gift vouchers can be for any monetary value or for any treatment. Boxed gift vouchers and gift vouchers can be collected from reception; or can be posted, for a small postal charge of £2.00.

Booking details

Bookings can be taken by visiting or contacting the salon directly, or via email and social media. Bookings via email and social media can only be secured, once you have received a confirmation from the salon. A non-refundable deposit of 50% is required upon booking any treatments.

Rearranging an appointment

If you need to rearrange your appointment with us, we are able to transfer your booking and deposit to an alternative date, provided the salon has been given at least 48 hours of notice, prior to the start of your appointment. Unfortunately, your deposit will be lost if the minimum 48 hours of notice is not given.

Consultation

Treatments can only be carried out on a successful completion of a consultation, where required. The therapist reserves the right to refuse treatments where a consultation has not been successfully completed, and your deposit will unfortunately be lost.

Children & Young person’s

All persons under the age of 16, will need to be accompanied by a parent, guardian or adult, at all times, throughout their appointment at the salon.

Arrival time

Clients are advised to arrive before the start of the appointment. Unfortunately, if a client is late for their appointment, this time shall be deducted from their treatment time.

Etiquette

We ask that noise levels are kept to a minimum, and mobile phones are muted, during your time in the salon, to ensure other clients are not disturbed.